Shipping policy

Shipping Policy

Last updated: July 4, 2026

Shade Lizard apparel is made to order. Each item is printed after your order is placed, then shipped directly to you.

Processing Time

Most orders are produced and shipped within 2–7 business days. Production time can vary based on product availability, order volume, and seasonal demand.

Shipping Time

Delivery time depends on the shipping method, destination, and carrier. After production, standard U.S. delivery typically takes an additional 2–5 business days.

Estimated delivery dates are estimates, not guarantees. Carrier delays, weather, holidays, and high-volume periods may affect delivery timing.

Shipping Rates

Shipping rates are calculated at checkout based on your order and delivery location.

Free standard shipping is automatically applied to qualifying U.S. merchandise orders of $85 or more.

Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when it becomes available.

Address Changes

Please review your shipping address carefully before placing your order. If you need to change an address or cancel an order, contact us as soon as possible.

Because our products are made to order, we may not be able to make changes once an order has entered production.

Lost, Delayed, or Damaged Packages

If your package appears lost, delayed, damaged, or arrives with an issue, contact us at shadelizard@paintcreekventures.com with your order number and any helpful photos or details.

For damaged, defective, misprinted, or incorrect items, please review our Return & Refund Policy.